Each customer‘s medical record is a complete electronic medical file, which includes demographic data, medical history, and medical baseline data provided to SHL by its customer. It can include among others ECG, blood pressure and weight reading.
Each call to SHL’s medical monitoring center is documented in the electronic medical record and is an additional vital component used in the medical evaluation and providing of care.
By means of advanced Telemedicine devices medical data is transmitted to SHL’s medical monitoring center and is placed directly in the appropriate electronic medical record. Furthermore, by using the SHL's technology, these records are automatically updated with a customer’s current measurments of blood pressure readings, blood work results and weight through tele-transmission, even if the customer did not call the medical monitoring center.